Looking for a Job? Macy’s is Hiring Bilingual Customer Service Representatives

By admin July 15, 2015 23:09

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Macy’s is hiring and are looking to fill out the following position:

Bilingual Customer Service Representative

Full Time Evenings. 12:30 pm to 10 p.m. availability with rotating weekends. 

Location: Tempe, Ariz.

Job: Credit/Collections

Job Number: CRE01720

Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. The salary range for this position is $12.00 to $14.50 per hour.

Key Accountabilities:
  • Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent customer service skills.
  • Effectively answer and resolve issues regarding purchases and delivery of merchandise.
Skills Summary:
  • High school diploma or general education degree (GED) required. 
  • Fluency in English and Spanish required. 
  • Excellent customer service, problem solving, analytical, decision-making, communication, follow-up, and organizational skills required. 
  • Computer keyboarding and navigational skills required.

Macy’s is an equal opportunity employer, committed to a diverse and inclusive work environment

 

Click here to apply

 

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By admin July 15, 2015 23:09

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